Refund policy

Varnesto Return and Refund Policy

We accept return requests made within 30 days after your order is delivered.

Eligibility
Items must be unused, in their original condition and packaging, and accompanied by proof of purchase. To request a return, email support@shopvarnesto.com with your order number and the reason for the return. Do not mail an item before receiving return instructions from us. The approved return address will be provided by email.

Return shipping
Customers are responsible for return shipping costs for change-of-mind returns. If an item arrives damaged, defective, or incorrect, contact us promptly with photos and your order number. When we confirm the issue, Varnesto will cover the reasonable return or replacement shipping cost.

Non-returnable items
We cannot accept used items, items returned without prior approval, gift cards, or items marked final sale. Contact us if you have questions about a specific item.

Exchanges
The fastest way to exchange an eligible item is to request a return and place a new order after the return is approved.

Refunds
We will inspect approved returns after they are received and notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or card issuer may require additional processing time.

Cancellations and order changes
Email support@shopvarnesto.com as soon as possible. We will try to help, but an order cannot be changed or cancelled after supplier processing or shipment has begun.

Contact
For return or refund questions, email support@shopvarnesto.com.